Thank you for shopping with Pichwai Bazaar. This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order on our website, you agree to the terms outlined below.


. Order Processing Time

  • All orders are processed within 1–3 business days after confirmation.

  • Hand-painted or customized Pichwai artworks may require additional preparation time.

  • Orders are not processed on Sundays or public holidays.

If there is a delay, we will notify you by email or phone.


. Shipping Methods & Delivery Time

We ship orders through trusted courier partners across India.
Estimated delivery times:

  • Metro Cities: 3–5 business days

  • Tier 2 & Tier 3 Cities: 4–7 business days

  • Remote Locations & Villages: 7–10 business days

International shipping can be arranged on request (extra charges apply).


. Shipping Charges

  • Shipping charges are calculated at checkout based on delivery location and product weight/size.

  • Free shipping may be available during special offers or promotions.


. Order Tracking

Once your order is shipped, you will receive:

  • A tracking ID

  • Courier partner name

  • Link to track your shipment

Tracking updates may take 24 hours to reflect.


. Packaging & Handling

We ensure safe, secure, and damage-proof packaging:

  • Hardboard or tube packing for unframed Pichwai art

  • Bubble wrap + protective layers for framed artworks

  • Extra safety reinforcement for delicate items

Our priority is delivering your artwork safely and in perfect condition.


. Damaged or Lost Packages

If your order arrives damaged, please contact us within 24–48 hours with:

  • Order ID

  • Photos/videos of the damaged product and packaging

We will assist with replacement or resolution as per our policy.

If a package is lost in transit, we will coordinate with the courier and provide support.


. Incorrect Address or Failed Delivery

Please ensure your delivery address and contact details are accurate.
Failed deliveries due to incorrect information may result in:

  • Additional shipping charges

  • Delivery delays

  • Order cancellation

We are not responsible for delays caused by incorrect address details.


. International Shipping

  • Available upon request for selected products.

  • Customs duties, taxes, or import charges must be paid by the customer.

  • Delivery timelines vary by country.


. Contact Us

For shipping-related questions or support, reach us at:

📧 [Your Email Address]
📞7023838410
🌐 Pichwai Bazaar